Venue Details - A to Z guide
Thank you for a great season! See you in 2016!
Traffic Advisory / Transportation Info
Please note that parking on site at Ontario Place is extremely limited due to other events and construction projects taking place in the area of Molson Canadian Amphitheatre, as a result traffic and parking will be affected. We strongly recommend that you allow extra time to get to and from the event, and plan your route accordingly. As a convenient alternative to driving, fans are encouraged to take public transportation (GO Transit, TTC) to events.
Public Transportation Directions
Taking GO to the Molson Canadian Amphitheatre is easy and drops you right at Exhibition GO Station, a short walk South through the Exhibition Place grounds to the Ontario Place / Molson Canadian Amphitheatre main entrance. Most Lakeshore trains run every 30 minutes. For more information visit GOtransit.com or call 1.888.GET ON GO (438.6646).
For up-to-date TTC information, schedules and easy-to-use trip planners visit ttc.ca or call (416) 393-INFO
For public transit updates and commuter tips:
Visit the CP24 Transit Centre website at www.cp24.com/commuter-centre/transit
Travelling from the West:
Follow QEW/GARDINER EXPRESSWAY E. Eastbound towards Toronto. From GARDINER EXPRESSWAY E., take the LAKE SHORE BLVD / JAMESON AVE exit. Follow LAKE SHORE BLVD Eastbound for about 1.6 km, to the Molson Canadian Amphitheatre.
Travelling from the East:
Follow the DON VALLEY PARKWAY S., keep right at the fork and follow signs to GARDINER EXPRESSWAY W. Merge onto GARDINER EXPRESSWAY W. From GARDINER EXPRESSWAY W, take the SPADINA AVE / LAKE SHORE BLVD exit. Follow LAKESHORE BLVD westbound for about 2.2 km, to the Molson Canadian Amphitheatre.
Event parking is very limited and not guaranteed.
Parking may occasionally be found in the Ontario Place parking lots at a rate of $25 per event, but space is very limited.
Alternative parking is available at Exhibition Place, Direct Energy Centre, Fort York National Historic Site, or in the Liberty Village area (10 – 15 min walk from the venue).
Green P Parking Lot Locator: http://parking.greenp.com/find-parking/
Impark Parking Lot Locator: http://www2.impark.com
Exhibition Place Parking: http://www.explace.on.ca/visiting/directions__parking/parking.php
Box Offices are located at the Ontario Place Main Gate.
Regular ticket will call pick-ups can take place from 11:00am to 9:30pm on the day of the show - please arrive early. Customers must present the actual credit card used to place the order and photo ID. Please note that tickets purchased through Fan Clubs must be picked up on the day of the event.
Avoid long will call pick-up lines at the box office by choosing the ‘Print-at-Home’ ticket delivery option when purchasing your tickets through Ticketmaster (on applicable shows and tickets). If you have already chosen ‘Will Call/Box Office’ or ‘Retail Outlet pick-up’ as your ticket delivery method and have not yet picked up your tickets, feel free to call Ticketmaster’s Canada Fan Support line at 1-855-985-HELP (4357) to inquire about changing delivery method to ‘Print-at-Home’.
Allowable / Restricted Items - General Venue Policy (subject to change per event at the request of the Tour):
Items you can bring:
Homemade food wrapped in plastic, blankets, low profile lawn chairs, manufactured water bottles with the seal still intact (will be poured into paper cups) or empty refillable plastic water bottles, small collapsible umbrellas, and non professional cameras (point & shoots, disposables).
Alcohol, narcotics and illegal substances, cans, glass bottles, containers of any kinds (including aerosol cans), laser pens/pointers, audio/video recording devices and pro cameras with detachable lenses including DSLR's, golf/beach umbrellas, glow sticks and any object that can be used as a projectile or weapon.
Lost & Found
To inquire with our Lost and Found department please email email@example.com or call 416-260-5600 and press option 4 to leave a detailed message regarding your item. If your item has been turned in, we will contact you to arrange pick-up details.
If you notice you have lost an item or have found an item during an event, please visit our Guest Services building for further information.
The Molson Canadian Amphitheatre/TD Echo Beach does not hold responsibility for personal belongings. Any unclaimed item will be disposed of accordingly 48 hours after each event.
No smoking within any seated or covered areas of the venue. Smoking is also prohibited on any patios or lounge areas.
Children 24 months of age and under do not require a ticket if seated on a lap.
ATMs are available on site for customer convenience.
Wheelchair Accessibility & Special Needs
Wheelchair accessible seating is located at the back of sections 301,302,303,304,305 and 403,405,407. No access to 100/Floor level or lawns.
Washrooms and facilities are fully accessible.
All accessible seating is available through your local Ticketmaster Charge-by-Phone (1-855-682-6736) or Ticket Centre.
Note: For all wheelchair seating located in section 303, 403, 405 and 407, customers should be aware that if people in their section stand up, their view will most likely be obstructed.
For other special needs, please visit our Guest Services pavilion located just inside the entrance. Also, feel free to call and speak to a customer service representative with any questions or concerns ahead of time at (416) 260-5600 or by emailing firstname.lastname@example.org.
Hearing devices are not available at this venue.
For assistance at events, please visit our Guest Services pavilion located just inside the venue entrance.
For general inquiries, lost and found, questions or concerns:
Email InfoToronto@LiveNation.com , or call 416-260-5600.
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