Venue Details - A to Z guide
Updated September 19, 2014 at 06:52pm PDT
Please check back soon!
Our box office is located next to the main venue gates. The box office is open on show days only; opening at the same time our parking lots open.
Leave yourself plenty of time and check for the latest traffic alerts before leaving. Traffic can be heavy prior to and after events, so please be patient, follow the instructions given by police and staff and please be respectful of our neighbors' properties.
DROP-OFF - PICK UP ZONE
Located inside Highway Gate 2 - The Marquee Gate. Turn into the facility at Highway Gate 2 and follow the signs to the safe drop-off zone. Several taxi companies service our Amphitheatre; they may drop guests off and pick them up at this location.
ADA PARKING & ENTRANCES
ADA parking is accessible by entering either Highway Gate 2 or Highway Gate 3. Upon arrival, please follow the traffic signs to our ADA parking lots.
Accessible parking is available close to the main entrance; please enter at Gate 2 and follow the directions from the roadway entrance.
Trained Service animals for guests with disabilities are allowed. All other animals are prohibited.
Limited mobility and wheelchair seating is available for purchase on a first-come, first-served basis.
General parking is free. Star Parking in paved front lots in front of venue may be purchased in advance; availability limited, not always available on day of show. Please call ahead to confirm availability.
All General Parking should Enter at GATE 1 (The first gate you will approach traveling from Auburn) or GATE 3 (The first gate you will approach traveling from Enumclaw /Highway 410).
STAR Parking, ADA Parking, Taxi's, Drop off's and Pick up's should enter at GATE 2 (The second gate you will approach traveling from Auburn or Enumclaw /Highway 410).
From Seattle area:
I-5 South to SR 18 East (Exit 142A)
SR 167 South to Highway 410 East
Travel SR 410 East through towns of Sumner, Bonney Lake and Buckley to 244th Ave. SE (approximately 15 miles)
After crossing the White River bridge, turn left onto 244th Ave. SE
At first traffic light, turn left onto SR 164 (also known as Auburn-Enumclaw Road). The Amphitheatre is approximately 5 miles on the left.
From Bellevue/Eastside area:
I-405 South to SR 169/Maple Valley Hwy (Exit 4)
Travel SR 169 South through towns of Maple Valley and Black Diamond to SE 400th Street (approx 22.5 miles).
Right onto SE 400th to SR 164
Left onto SR 164 South; venue is on the right.
From Tacoma/Kitsap Peninsula area:
I-5 to Puyallup/River Road (Exit 135)
SR 167 through Puyallup to SR 410 East
Travel SR 410 through towns of Bonney Lake and Buckley (approx. 15 miles)
Left onto 244 th Ave SE to SR 164-(turn is beyond Buckley after you cross the White River).
Left onto SR 164
Venue is 5 miles on left.
From Olympia/Portland area:
I-5 to SR 512 (Exit 127)
SR512 to SR 410 East
Travel SR410 through towns of Bonney Lake and Buckley (approx. 15 miles).
Left onto 244th Ave SE to SR 164-(turn is beyond Buckley after you cross the White River).
Left onto SR 164
Venue is 5 miles on left.
Beer, wine & spirits are available for purchase in the plaza, beer gardens & lodge areas for adults 21 & over. Proper identification is required. White River Amphitheatre has a zero tolerance policy for underage drinkers.
The "Will Call" window is located at the front of the Box Office, next to the main entrance gates. The Box Office opens at the same time the parking lots open, generally 2 hours before the posted show time.
BAG CHECK POLICY
All bags will be checked by security prior to entry into the venue.
THE FOLLOWING ITEMS ARE NOT ALLOWED:
ALCOHOL, AUDIO RECORDING DEVICES, DRUGS, LARGE BAGS, LARGE BACKPACKS, HARD-SIDED COOLERS, UMBRELLAS, HIGH-BACKED CHAIRS, CANS (INCLUDING AEROSOL CANS), GLASS, FIREWORKS, PROFESSIONAL CAMERAS, VIDEO CAMERAS, WEAPONS, KNIVES, CHAINS, GLOW STICKS, SIGNS, BANNERS, BEACH BALLS, FOOTBALLS, BOTTLES OR CONTAINERS OF ANY NATURE, BLANKETS, TARPS.
Professional-style cameras with detachable lenses, audio & video recording devices are not allowed inside the venue. Small personal cameras are allowed, subject to change without notice.
SAFETY & MEDICAL
We make every effort to create a safe environment. Public and private security and medical staff will be present throughout the entire event. The Amphitheatre will include an EMT/Paramedic staffed medical area near the main entrance gates. If you need any assistance please look for medical tent, or seek out someone from the event staff team to assist you.
Enhanced security efforts will be in place before, during & after the event. A team of safety officers will be patrolling the venue and parking lots around the clock to ensure a safe and secure concert experience for all.
ATM's are located throughout the venue.
Potable water is available throughout the venue outside the restroom buildings. You may bring an empty plastic water container in with you. Bottled water is also available for purchase inside the venue.
FOOD & BEVERAGES
We are proudly serving locally sourced produce, responsibly raised meats and vegetarian options at Live Nation Amphitheatres.
There is a great selection of food and beverage available at White River Amphitheatre, catering to all tastes. New this year: Chef Hugh Acheson of Top Chef fame has put together a great vegetarian Rice & Beans bowl for us. As an alternative to our tasty Angus burgers, we will have a delicious Portobello Mushroom Burger available as well as Sweet Potato Fries served with Chipotle Aioli along with all the usual great stuff from Quesadilla to Hot Dogs and Pizza to Pretzels. Also new this year is the Pacific Rim Noodle Bar with Asian cuisine choices.
There is a great selection of beverages available. Wine, beer and frozen drinks are available throughout the site, liquor is available in our age restricted areas and of course we have non alcoholic beverages available everywhere.
There is no re-entry for these events.
Many people now assume they are free to use marijuana following the recent changes in the law. But it is unlawful to open a package containing marijuana, or consume marijuana in view of the general public. A person who violates this section is guilty of a Class 3 civil infraction – therefore the use or display of marijuana at White River Amphitheatre is prohibited. White River Amphitheatre has a zero tolerance policy for any and all illegal drugs. Uniformed and non uniformed officers patrol the grounds.