Isleta Amphitheater

Isleta Amphitheater
5601 University Blvd. SE
Albuquerque, New Mexico 87105

(505) 452-5100
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Venue Details  -  A to Z guide


For all venue related details please refer to the A-Z Venue Info tab

 

To provide a safer environment for our fans and significantly expedite entry into the venue, Isleta Amphitheater has implemented a new policy for the 2017 concert season that limits the size and type of bags that may be brought into the venue.

Isleta Amphitheater PROHIBITS fans to bring any type of bags, except those outlined.

Beginning the 2017 season, fans will be able to carry the following style and size bag, package, or container into the venue:

 

•Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12."

                                                               OR

•One-gallon clear plastic freezer bag (Ziploc bag or similar).

 

 

 

•Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the venue with one of the clear plastic bags.

 

 

 

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

Fans will continue to be allowed to bring in low profile lawn chairs that are no more than 9 inches off the ground and the seat back does not exceed 24 inches off the ground. Blankets are still permitted on the lawn as well.

Venue management reserves the right to add, delete and interpret the above policy for the safety of guests, artists, and staff.

 

Next Event: Saturday, August 19, 2017 - Slayer

Parking Opens: 5:00 pm

Gates Open: 5:30 pm

Show Time: 7:00 pm

 

Behemoth 7:00 pm - 7:35 pm

Lamb Of God  8:00 pm - 8:50 pm

SLAYER  9:20 PM - 10:50 PM

Event Times:  All times are subject to change

 

Upcoming Event: Sunday, August 20, 2017 - Jeff & Larry's Backyard BBQ

Parking Opens: 4:00 pm

Gates Open: 4:30 pm

Show Time: 6:00 pm

 

Local Opener  6:00 pm

Nick Hoff  7:00 pm - 7:10 pm

Foghat  7:10 - 7:55 pm

Intermission  7:55 pm - 8:25 pm

Jeff Foxworthy   8:25 pm - 9:10 pm

Larry the Cable Guy  9:10 pm - 9:50 pm

Eddie Money   9:50 pm - 10:40 pm

ENCORE WITH EVERYONE  10:40 PM - 10:50 PM

Event Times:  All times are subject to change

 

Items ALLOWED to be brought in to venue:

 

Items NOT ALLOWED to be brought in to venue, but are not limited to:

 

 

BOX OFFICE

The Isleta Amphitheater Box Office is only open on event days!

The Box Office will open at 1:00 pm on event days.

All ticketing can be done online at ticketmaster.com or over the phone with Ticketmaster at 1-800-745-3000

TRAFFIC

Leave yourselves plenty of time. 

Traffic can be heavy prior to and after events, so please be patient. 

Follow the instructions given by police and parking staff.

Please use an alternate route to ease the traffic congestion.  I-25 South to Rio Bravo head West to Broadway turn South approximately 2.5 miles to Bobby Foster turn East and turn right at "T" follow the road for 3 miles, turn left in parking lot.

Due to the high number of fans expected, we strongly encourage carpooling.

Parking

Premier Parking Pass - $20 per vehicle, $40 per bus, RV, limo.

ADA Parking Southwest Corner of Upper Parking Lot or Lower Level Lot

Season Ticket Holders Please Have Parking Credentials Displayed    

TAILGATING IS NOT PERMITTED IN THE VENUE PARKING LOTS

You will be ticketed if you're caught tailgating in any of the venue parking lots.                                                       

Upgrade your Experience

Want to upgrade your experience? Click on the image below

TODAY'S WEATHER

http://www.weather.com/weather/today/l/USNM0004:1:US

                                                                                                                                                                                                                                                                                                                                                                                                

 

   
                       

 

                                                                                                                                                                                                                                         

          

 

 

 

 

 

 

 

 

 

 

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    Address

    Physical Address- 5601 University Blvd SE Albuquerque,NM 87106

    Mailing Address- 5601 University Blvd SE Albuquerque,NM 87106​

    Alcohol

    Isleta Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue.  A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

    All Access Passes

    All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

    Animals- Service

    Service animals are permitted inside the venue during events. Only registered working animals are permitted.

    ATM's

    We have multiple ATM's on site located near by North & South Plaza bathrooms entrances and up top inside the main gate. 

    Automobile Assistance

    If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. Isleta Amphitheater does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

    Bag Inspections

    All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

    Banners and Signs

    Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

    Bicycle Parking

    Bike racks are located n by the main entrance. All bikes must be removed by the end of the event.Isleta Amphitheater is not responsible for lost or stolen bicycles.

    Box Office

    The box office is located by the main entrance and will not be open for the season until (insert month box office opens for normal business). All tickets can be purchased via www.livenation.com or over the phone through Ticketmaster.

    Normal Box Office Hours are:  ONLY OPENED ON SHOW DAY

    Day of Show Box Office Hours are:  1 pm on event day

    On-Sale Box Office Hours are:  ONLY OPENED ON SHOW DAY and opens at 1 pm

    Bus Parking

    Busses are considered an oversized vehicle and will be charged $40.00 if they will be remaining on site during the event. Busses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All busses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking- the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Bernalillo County Sheriffs will be on site assisting in the bus lot to ensure all guests on busses are acting appropriately and within accordance of the law. *Subject to change based on event.

    Camera Policy 

    SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

    Camping

    The venue does not allow camping or overnight parking of any kind.

    Cancelation Policy

    Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

    Cell Phones

    Generally cell phones are permitted in the venue.  On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

    Children

    All of our events are all ages. Children 11 months and under do not require a ticket, but must sit on a parent's lap.

    Conceal and Carry

    Isleta Amphitheater â€‹ does not allow weapons on our property.  Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

    Concessions

    Isleta Amphitheater â€‹ offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.

    Concessions are located throughout the venue in the north and south plaza's

    Contact Information

    Venue Phone number – 505-452-5100

    Venue Email – 

    Venue Address- 5601 University Blvd SE Albuquerque,NM 87106​

    Mailing Address- 5601 University Blvd SE Albuquerque,NM 87106

    Credit/ Debit Cards

    All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATM's for locations on site. All merchandise stands take all major credit cards.

    Designated Driver

    Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth visit any of the wrist banning station located throughout the amphitheater.

    Drinking Water

    Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations.  Refillable plastic water bottles are permitted. Camelbacks are permitted, must be empty.

    Water fountains are located near the north and south bathroom

    Drop Offs 

    Drop off areas are located on the north entrance down by the guard shack. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot.  Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

    Emergency

    In the event of an emergency while on site-Isleta Amphitheater has trained paramedics to assist with any medical issues. First aid is located security/ Medical building in the north plaza, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days-

    Isleta Amphitheater

    @IsletaAmphitheatre

     

    Employment Opportunities

    The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:

    http://www.livenationentertainment.com/careers/seasonal/

    Entrance Gates

    There are a total of 13 entrance gates to the facility. Gates Main gates & ADA  are available for use regardless of the ticket type. There are Fast Lane gates located by the main entrances. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located down the hill in the lower VIP parking lot. All guests using this gate must be VIP clients and have the appropriate ticket.

    Event Listing

    A complete listing of events can be found at www.livenation.com/venues/14579/isleta-amphitheater​

    Fan Assistance

    If you need assistance while at an event please visit our guest services areas located (insert location description)

    Fan Mail

    Isleta Amphitheater will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

    Fast Lane

    For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located by the main entrance 

    Gate Times

    Parking lots will generally open 2 hours prior to our scheduled gate time. Gate times vary, but are usually 1 1/2 hours prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

    Group Ticket Sales

    Isleta Amphitheater does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 505-452-5103. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

    Guest Conduct

    Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.

    Guests with Disabilities

    Isleta Amphitheater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

    • Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the  logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
    • Day of Show Parking- Accessible Parking is located outside main entrances by the guitar. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots. ADA Parking Southwest Corner of Upper Parking Lot or Lower Level Lot
    • Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at Guest Services.
    • Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
    • Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 505-452-5100 to arrange for an interpreter for your visit.
    • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.

    Hearing Assistance

    Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 505-452-5100.

    Hotels

    5.6 miles from the venue

    201 Marquette Avenue Northwest

    Albuquerque, NM 87102-2248

    505-247-3344

    5.6 miles from the venue

    1000 Woodward Place NE

    Albuquerque, NM 87102

    505-245-7100

    5.6 miles from the venue

    1520 Sunport Place SE

    Albuquerque, NM 87106

    505-944-4663

    5.6 miles from the venue

    2601 Yale Boulevard SE

    Albuquerque, NM 87106

    505-765-1000

    7.2 miles from the venue

    6150 Iliff Road NW

    Albuquerque, NM 87121

    505-833-3700

    8.1 miles from the venue

    7101 Arvada Avenue NE

    Albuquerque, NM 87110

    505-881-7300

    8.1 miles from the venue

    2300 Carlisle NE

    Albuquerque, NM 87110

    505-837-9300

    8.1 miles from the venue

    6510 Americas Parkway NE

    Albuquerque, NM 87110

    505-944-0300

    11.5 miles from the venue

    5320 San Antonio Drive NE

    Albuquerque, NM 87109

    505-314-0800

    11.5 miles from the venue

    4412 The 25 Way

    Albuquerque, NM 87109

    505-345-4500

    11.5 miles from the venue

    5400 San Antonio Drive NE

    Albuquerque, NM 87109

    505-998-4663

    18.2 miles from the venue

    1771 Rio Rancho Blvd.

    Rio Rancho, NM 87124

    505-896-1111

    53 miles from the venue

    20 Buffalo Thunder Trail

    Santa Fe, NM 87506

    505-455-5555

    53 miles from the venue

    10 Buffalo Thunder Trail

    Santa Fe, NM 87506

    505-455-9100

    57 miles from the venue

    3625 Cerrillos Road

    Santa Fe, NM 87505

    505-474-3900

    60.3 miles from the venue

    4048 Cerrillos Road

    Santa Fe, NM 87507

    505-473-4646

    61.2 miles from the venue

    100 Sandoval St

    Santa Fe, NM 87501

    505-988-2811

    Items ALLOWED to be brought in to venue:

    • Small Clutch Purse 4.5x6.5
    • Clear Bag/Totes 12"x6x12"
    • Cameras – nonprofessional only, no detachable lenses
    • Blankets
    • Lawn Chairs – low profile (seat no more than 9 inches off the ground)
    • Water – up to 1 gallon in a factory sealed or empty bottle

    Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

    • Weapons of any kind,
    • Alcohol,
    • Illegal drugs/substances,
    • Glass containers,
    • Cans,
    • Hard sided/large coolers,
    • Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
    • Laser pointers,
    • Animals (except service animals),
    • Fireworks.
    • Outside food
    • Strollers

    Lawn Seating 

    The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

    Lawn Chair Rental 

    Lawn chairs are available for rent for $5.00 per chair and must be turned in at the end of the event.  Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs, camping chairs, or folding chairs are permitted.

    Lost or Stolen Tickets

    Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee. 

    Lost and Found

    If you lose an item while you are at an event- you can visit our Guest Services located in the North Plaza to see if it has been turned in.  For venues with crowd find insert the following:  “Click on the link below to view our virtual lost and found! You can communicate with us immediately and set up a time to pick up your item! Don't want to come back to pick up your item? No problem- you can set up shipping right from the website! tinley.crowdfind.com

    Media Relations / Press Passes

    Any media inquiries need to be directed to our Local Office – 602-389-5806

    Maps and Directions

    East on Rio Bravo to University Blvd
    South on University Blvd approximately 1.5 miles and you will turn right to the entrance of Isleta Amphitheater. 

    West on Rio Bravo to Broadway. 
    South on Broadway to Bobby Foster Road. 
    East on Bobby Foster, right turn at “T” in the road for 3 miles and you will turn left to the entrance of Isleta Amphitheater. â€‹

    Medical Assistance

    First Aid is located North Plaza with security. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to North Plaza with security and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

    Merchandise

    Merchandise will be available for all concerts at our Concert Gear booths located by the main gate and in the north and south plaza's. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

    Motorcycle Parking 

    Motorcycles can park in the upper parking lot in the southwest corner. There is no additional fee for motorcycle parking.

    Overnight Parking

    There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

    Parking

    For most shows, general parking is included in the price of your ticket. The parking lots typically open 2 hours prior to the stated show time.

    Isleta Amphitheater is now offering Premier Parking for all events. Premier Parking allows you to park closer & exit using the exit road. Buy your Premier Parking pass in advance or the night of the show.
    Premier Parking: $20.00 Per Vehicle

    YOUR PREMIER PARKING SPACE WILL BE HELD FOR YOU UP UNTIL THE START OF THE SHOW. YOUR SPACE WILL BE CLOSE TO THE FRONT NO MATTER WHAT TIME YOU GET TO THE PAVILION PRIOR TO SHOW TIME. PREMIER PARKING SPACES ARE HELD UNTIL THE ADVERTISED SHOW TIME & CANNOT BE GUARANTEED IF YOU ARRIVE AFTER THE EVENT STARTS.​

    Police Assistance

    Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

    Premium / VIP Seating

    If you are interested in purchasing a floor box, season seats or club access for the season please contact Andrea Maestas at 505-452-5103. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

    Premier Parking 

    Premier Parking is available foe very event. The price will vary based on event. This can be purchased prior to the show via www.livenation.com or on site at the venue. Premier Parking is located Southwest upper parking lot. Premier Parking does not guarantee early exit out of the parking lot.

    Public Transportation

    No bus service in the area.

    Recycling

    Isleta Amphitheater participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.

    Restrooms

    Restrooms are located in the North and south Plaza's and up top by the main entrance.

    Scalping Tickets

    Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

    Security Procedures

    When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.  All bags are subject to inspection.  If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station in  the North plaza and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

    Re-Entry

    Re-Entry is not permitted at Isleta Amphitheater Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.

    Security

    Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

    Your safety and security are most important to us.  The following details will outline our general venue’s guidelines:

    https://www.livenation.com/venueguidelines

    Smoking

    Smoking is allowed in the plazas and the lawn.  Please refrain from smoking in the reserved seats.

    Sponsorship / Hand Outs

    All sponsorship inquiries should be directed to our office- please call 505-452-5111 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

    Strollers

    Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

    Taxis

    Albuquerque Cab Co​ (505) 883-4888​

    Tailgating

    TAILGATING IS NOT PERMITTED IN THE VENUE PARKING LOTS

    You will be ticketed if you're caught tailgating in any of the venue parking lots.    

    Taping

    Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

    Traffic

    Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

     

    Umbrellas

    Small tote umbrellas are allowed in the venue - large umbrellas are NEVER allowed.

    Upgrades

    Upgrades are available through our Experience App- visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available.

    VIP Club

    Premium Seat Program

    2017 Season Seats & Boxes On Sale Now!

    Secure the best seats in the house to every show!  Our full season Premium Seat Packages allow you to enjoy the concert from any available location you choose.  Choose from Box Seats and Season Tickets as close as the second row.  We are also able to promote your business if you see fit by adding a company logo to the box sign and/or a floor graphic in the exclusive VIP Club.

    Premium Seat Tickets include the following Amenities:

    • VIP Parking
    • VIP Club Access
    • Pre Show Catered Meal
    • Wait Staff Service to Box Seats

     

    Click here, to sign up for more information and to be updated on the schedule:

    OR

    Contact Andrea Maestas for more information:

    andreamaestas@livenation.com

    505.452.5103

    VIP Parking

    The VIP lots are located (lower level parking area and the upper parking lot. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

    Weather

    All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

    http://www.weather.com/weather/today/l/USNM0004:1:US

    An event may be delayed, postponed, or cancelled depending on the severity of the weather expected.

    Will Call

    Will call tickets are available for pickup at the box office located (Insert Location Information). Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.

    Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

    If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

East on Rio Bravo to University Blvd South on University Blvd approximately 1.5 miles and you will turn right to the entrance of Isleta Amphitheater. West on Rio Bravo to Broadway. South on Broadway to Bobby Foster Road. East on Bobby Foster, right turn at “T” in the road for 3 miles and you will turn left to the entrance of Isleta Amphitheater.
Box Office is located at the front gates. Box Office is open day of show only. Day of Show hours are: 1pm & stays open until the headliner takes stage. There is a $6.00 ticket service charge at the box office plus applicable parking charges. Ticket Reprints Live Nation reserves the right to charge a $5 fee per order to reprint tickets night of show.
For most shows, general parking is included in the price of your ticket. The parking lots typically open 2 hours prior to the stated show time. Isleta Amphitheater is now offering Premier Parking for all events. Premier Parking allows you to park closer & exit using the exit road. Buy your Premier Parking pass in advance or the night of the show. Premier Parking: $20.00 Per Vehicle YOUR PREMIER PARKING SPACE WILL BE HELD FOR YOU UP UNTIL THE START OF THE SHOW. YOUR SPACE WILL BE CLOSE TO THE FRONT NO MATTER WHAT TIME YOU GET TO THE PAVILION PRIOR TO SHOW TIME. PREMIER PARKING SPACES ARE HELD UNTIL THE ADVERTISED SHOW TIME & CANNOT BE GUARANTEED IF YOU ARRIVE AFTER THE EVENT STARTS.
Cash, American Express, Visa, Master Card.
Business Number: (505) 452-5100
Will Call is available on the Day of Show only, from 3pm thru close of the box office. BRING YOUR I.D. for will call. It is also recommended to have your confirmation number & the credit card used.