North Island Credit Union Amphitheatre

North Island Credit Union Amphitheatre
2050 Entertainment Circle
Chula Vista, California 91911

(619) 494-5600
Buy Tickets

Venue Details  -  A to Z guide

 

PLEASE JOIN US IN THE SUMMER OF 2019 FOR OUR 21st YEAR OF BRINGING YOU THE BEST IN LIVE MUSIC AND ENTERTAINMENT!

SUNDAY, JUNE 23RD - SANTANA

EARLY BIRD TAILGATING OPEN: 2PM

ALL PARKING LOTS OPEN: 4PM

GATES OPEN: 5:00PM

SHOW BEGINS: 7:00PM

 


Items ALLOWED to be brought in to venue:

Items NOT ALLOWED to be brought in to venue for this show include, but are not limited to:

·  Chairs / Lawn Chairs

· Weapons and sharp objects of any kind

· Outside food of any kind

· Alcohol

· Illegal drugs/substances

· Glass containers of any kind

· Coolers

· Pepper spray

· Large or oversized bags, including luggage, duffel bags, or large/industrial/camping-sized back packs

· Laser pointers

· Animals (except service animals)

· Fireworks

· Blankets larger than 6’x 6’

· Umbrellas

· Tripods

· Banners

· Balls or Frisbees 

· Selfie Sticks

· Video Cams / Go Pros / iPads

· Glow sticks

· Stollers, baby carriers or wagons

· Beverages other than a sealed (not frozen) bottle of water up to 20oz.

· Flyers and stickers

· Musical instruments

· Fan signs larger than 8.5”x11”

· Cameras with detachable lens or manual external zoom

North Island Credit Union Amphitheatre Offers Mobile Ticket Entry

Please note: if you selected Mobile Entry as your ticket delivery method, that means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print if you selected Mobile Entry. You have two options to access your tickets:

1. Add tickets to your mobile wallet by downloading the Live Nation App.

- Click My Tickets and select your upcoming show.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry

2. Add tickets to your mobile wallet by visiting Live Nation on your mobile browser.

- On your mobile phone, visit livenation.com in your web browser and select My Tickets.
- Sign in and select your desired order.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry.

Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.

Additional Tips:

Purchase tickets for a group? Arriving separately? Transfer tickets directly to friends and family using the Live Nation App. To expedite entry, we recommend doing this prior to arriving at the event.

- Using the Live Nation App or your phone's web browser, sign in to your account.
- Select the desired order and tap Transfer Tickets (event eligibility may vary).
- Select the ticket you'd like to transfer. Add the recipient's information and send. The recipient will receive an email with the ticket.

Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning. Lastly, make sure you have a fully charged battery!


Parking 

GENERAL PARKING ::  No additional fee charged other than the ticket surcharge

PREMIER PARKING PRICE ::  Cars -  $30     RV / LIMO -  $50 

VALET PARKING PRICE ::  $ 40

PREMIUM VALET PARKING PRICE :: $60

RESTRICTIONS: (please refer to the Tailgating section of the A-Z Guide for a complete listing)

NO 5th wheel travel trailers or trailers of any type

NO Catering Trucks or Large Grills

NO Tents 

NO Portable Bars

NO Beach Sand

NO Kegs

 


Please note, you will not be permitted to park in lots before the Parking Lots Open time listed above. Some parking lots may not be available at the time you arrive.

Wifi

 

Traffic Information 

Traffic delays should be expected. Please allow ample travel time. Utilize the carpool lanes.

To avoid heavy traffic at the venue, plan to arrive at or before General Gate open time.

 

Directions 

North Island Credit Union Amphitheatre - 2050 Entertainment Cir., Chula Vista, CA 91911

I-805 South; Exit at Main Street/Auto Park Dr. in Chula Vista - Turn Left; 2 miles to Heritage Rd.  Follow the signs to parking.  

In the event of traffic backups at the I-805 -- Main St / Auto Park Drive exit, continue south on I-805 to Palm Avenue (1 exit South of Main Street / Auto Park Drive). From Palm Avenue, get back on to I-805 North. Take the Main Street / Auto Park Drive Exit.

Alternate Routes:

I-5 South; Exit Main St. - Turn Left; 5.5 miles East to Heritage Rd.

I-125 South; Exit Otay Mesa Rd- Turn Right; Turn Right at Heritage Rd. 1.5 miles North to Entertainment Cir.

I-905; Exit Caliente Rd.- Go North; Turn Right at Otay Mesa Rd; Turn Left at Heritage Rd.  1.5 miles to Entertainment Cir.

 

Weather - Rain or Shine, the show goes on


courtesy of accuweather.com

Upgrades

Upgrades are available through our Experience App -- visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available. In addition to seat upgrades, we offer Preferred Parking and Fast Lane entry through this app. Upgrade your experience at North Island Credit Union Amphitheatre! 



 

Contact

General Information: (619) 494-5600

 

Take Notice

Upon entry into the venue, make yourself familiar with the venue's layout, taking special notice of the nearest exit.

 

×

    Address

    North Island Credit Union Amphitheatre, 2050 Entertainment Circle, Chula Vista, CA 91911

    Alcohol

    North Island Credit Union Amphitheatre​ offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue.  A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

    ALCOHOL POLICY FOR GUESTS UNDER AGE 21 -NO POSSESSION OR CONSUMPTION OF ALCOHOL ALLOWED. VIOLATORS WILL BE PROSECUTED AND EJECTED FROM THE PREMISES. CAL. BUS. & PROF. CODE 25662

    ALCOHOL POLICY FOR GUESTS 21 OR OLDER - BE PREPARED TO SHOW ID 

    FOR YOUR SAFETY AND THE SAFETY OF OTHERS, PLEASE DRINK RESPONSIBLY. NO INTOXICATION, DISORDERLY CONDUCT, VIOLENCE, OR PROVIDING ALCOHOL TO MINORS ALLOWED. VIOLATORS WILL BE PROSECUTED AND EJECTED FROM THE PREMISES . CAL. CRIMINAL CODES 647 (f), 415, 243; CAL. BUS. & PROF. CODE 25658

    All Access Passes

    All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.  Be wary of anyone trying to sell you passes outside the venue.  They are likely fake.

    Animals- Service

    Service animals are permitted inside the venue during events. 

    Like many stadiums and other large places of assembly, the North Island Credit Union Amphitheatre has a "no pets" policy.  However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals.  North Island Credit Union Amphitheatre’s policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the individual’s disability.    

    The North Island Credit Union Amphitheatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices.  Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

    ATM's

    We have multiple ATM's on site located in each concessions plaza adjacent to the restrooms.

    Automobile Assistance

    If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider or contact our Guest Services Dept.  If the venue's emergency assistance provider is available on night of show, they will assist.  Otherwise, any emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

    Bag Inspections

    All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

    Banners and Signs

    Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow banners or signs that are larger due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

    Book an Event at North Island Credit Union Amphitheatre

    Email your inquiry to JaredValentine@LiveNation.com

    Please provide the following information:

    • Name and Address of Organization
    • Name and Title of Contact
    • Contact Email Address and  Telephone Number
    • Type of Event
    • Desired Date(s) of (Setup, Event, Breakdown)
    • Length of Event (Event Start Time, Stop Time)
    • Estimated Attendance
    • Public or Private Event
    • Brief Description of Event
    • List of Performers of Groups Scheduled to Appear
    • Main Stage or Parking Lot Event

     

    Box Office

    The main box office (West Ticket Office) is located by the main (West) ticket gates.  The box office is closed in off-season months (November-January). Regular business hours generally begin in February. All tickets can be purchased via www.livenation.com or over the phone through Ticketmaster.

    Box Office Hours :  10 a.m. - 2 p.m. Tuesday-Friday

    Day of Show Box Office Hours : Open at 10 a.m.

     

    Camera Policy

    SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens or zoom lens will be considered professional and not allowed in.  Some artists do not permit any cameras. Please check back for the Day of Show details for the show you will be attending to ensure that we will be allowing cameras.

    Camping

    The venue does not allow camping or overnight parking of any kind. 

    Cancelation Policy

    All shows are Rain or Shine.  Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

    Cell Phones

    Generally, cell phones are permitted in the venue.  On occasion, comedy shows in particular, cell phones usage may not be allowed in the seating areas due to artist requests.  Venue signage will be posted to clearly state such a restriction, if the artist requires it.

    Children

    All of our events are all ages. Children under 2 do not require a ticket, but must sit on a parent's lap.

    Conceal and Carry

    North Island Credit Union Amphitheatre does not allow weapons on our property.  Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

    Concessions

    North Island Credit Union Amphitheatre offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.

    Concessions are located throughout the venue in the concessions plazas on either side of stage and above the lawn.

    Contact Information

    Venue Phone number – 619-494-5600

    Venue Address- 2050 Entertainment Circle, Chula Vista, CA 91911

    Credit/Debit Cards

    All main concession stands take Visa, MasterCard, Discover, and American Express. Smaller stands and portable concessions may be cash only. See ATM's for locations on site. All merchandise stands take all major credit cards.

    Designated Driver

    Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the Guest Services Booth in the West Plaza to register for the Designated Driver program.

    Drinking Water

    Guests are permitted to bring in One (1) factory sealed plastic (not glass) bottle of water up to 20 oz, (not frozen). This policy is subject to change based on artist requests or safety considerations.  Refillable (empty) plastic water bottles are permitted, but not glass bottles. Hydration Packs / Camelbacks are not permitted.

    Water fountains are located in the concessions plazas.

    Drop Offs 

    The area for vehicles to drop-off and pick-up guests is located in the Ride Share Lot on the North side of the venue, accessible from Heritage Rd.  Please follow the electronic signs to the Ride Share Lot. Guests cannot park or remain in their vehicles in the Ride Share Lot during the event- they must drop off and return 45 minutes prior to the end of the show. 

    Emergency

    In the event of an emergency while on site, North Island Credit Union Amphitheatre has trained paramedics to assist with any medical issues. First Aid is located in the East Plaza adjacent to the ticket gates, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days.

    Employment Opportunities

    The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:

    http://www.livenationentertainment.com/careers/seasonal/

    Entrance Gates

    There are a total of 26 entrance gates to the facility, 16 on the West (Main) side and 10 on the East (Venue VIP) entrance. 22 gates are available for use regardless of the ticket type. There is 1 designated Fast Lane gate located at the West (Main) Ticket Gate and one on the East Ticket Gate. You must have your Fast Lane ticket to utilize this gate. North Island Credit Union Amphitheatre VIP/PSS ticket holders have a separate entry gate located at the East Ticket Gates. All guests using this gate must be VIP/PSS clients and have the appropriate ticket.  Artist Fan Club / Artist VIP ticket/pass holders check-in and enter at the West Ticket Gates.

    Event Listing

    A complete listing of events can be found at: 

    http://www.livenation.com/venues/14468/mattress-firm-amphitheatre

    Fan Assistance

    If you need assistance while at an event please visit our Guest Services booth located at the West Plaza, adjacent to the main ticket gates.

    Fan Mail

    We at North Island Credit Union Amphitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. However, we cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

    Fast Lane

    For select events, guests can purchase Fast Lane tickets via www.livenation.com for each event. The Fast Lane ticket does not permit the guest to enter any earlier than the designated gate time. However, it does have a shorter line. The Fast Lane Gate is located at the West (Main) Ticket Gates.

    Gate Times

    Parking lots will generally open around 4 p.m. (subject to change). Gate times vary, but are usually 1 hour prior to show time. Please check the Day of Show page or the event site as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

    Group Ticket Sales

    North Island Credit Union Amphitheatre does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact Anil Gupta at our Premium Seating Department at 619-671-3512. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

    Guest Conduct

    Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any citations or punishment deemed necessary by local law enforcement.

     

    Guests with Disabilities

    North Island Credit Union Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

    • Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the  logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
    • Day of Show Parking- Accessible Parking is located nearby the ticket gates. Let the parking staff know that you need accessible parking and they will direct you to this lot. If you do not absolutely need accessible parking- please park in the general lots A , C, E, F, and G.
    • Accessible Stations- if you have questions or need assistance we have a Guest Services booth with customer service employees to help answer questions related to seating or other accommodations. The Guest Services booth is located in the West Plaza.
    • Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We generally have a very limited number of accessible seats available on the day of the show for such issues, so we cannot guarantee we will be able to seat you or your companions. 
    • Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 619-671-3500 to arrange for an interpreter for your visit.
    • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. 

     

    Hearing Assistance

    Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 619-671-3500.

    Hotels

    Hilton - Airport/Harbor Island  4 star (20 mi.)       Hilton-Bayside 4star(15 mi.)

                      1960 Harbor Island Dr.                                         1 Park Blvd.

                      San Diego, CA 92101                                           San Diego, CA 92101

                      Phone 619-291-6700                                            Phone 619-564-3333

                      Fax 619-293-0694                                                Fax 619-564-3344

     

                      Hilton - Mission Valley  4 star(18 mi.)                   Best Western Plus  (2.5 mi.)

                      901 Camino Del Rio S                                          4450 Main Street

                      San Diego, CA 92108                                           Chula Vista, CA 91911

                      Phone 619-543-9000                                            Phone 619-422-2600

                

    Items ALLOWED to be brought in to venue:

    • Small bags or purses (No larger than 12" x 12" x 6")
    • Cameras – nonprofessional only, no detachable  or zoom lenses  (if not specifically excluded by the tour)
    • Water – up to 20oz in a factory sealed plastic (not frozen) or empty bottle
    • Signs 8.5" x 11" or smaller only
    • Blankets (Small)  

     

    Items NOT ALLOWED to be brought in to venue include, but are not limited to:

    · Chairs 

    . Weapons and sharp objects of any kind

    · Outside food of any kind

    · Alcohol

    · Illegal drugs/substances

    · Glass containers of any kind

    · Coolers

    · Pepper spray

    · Large or oversized bags,  including luggage, duffel bags, or industrial/camping-sized back packs

    · Laser pointers

    · Animals (except service animals)

    · Fireworks

    · Blankets larger than 6’x 6’

    · Umbrellas

    · Tripods

    · Banners

    · Balls or Frisbees 

    · Selfie Sticks

    · Video Cams / Go Pros / iPads

    · Glow sticks

    · Stollers, baby carriers or wagons

    · Beverages other than a sealed (not frozen) bottle of water up to 20oz.

    · Flyers and stickers

    · Musical instruments

    · Fan signs larger than 8.5”x11”

    · Cameras with detachable lens or manual external zoom

    Lawn Seating 

    The lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.  

    Lawn Chair Rental 

    Lawn chairs are available for rent at stations on either side of the lawn and must be turned in at the end of the event. Guests are not permitted to bring their own lawn chairs.

    Lost or Stolen Tickets

    Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee. 

    Lost and Found

    If you lose an item while you are at an event, you can visit our Guest Services booth located in the West Plaza to see if it has been turned in.  Click on the link below to view our virtual lost and found! You can communicate with us immediately and set up a time to pick up your item! Don't want to come back to pick up your item? No problem- you can set up shipping right from the website! 

    http://chula.crowdfind.com 

    Media Relations / Press Passes

    Any media inquiries need to be directed to our Local Office – 619-494-5600

    Maps and Directions

    Traffic delays can be expected. Please allow ample travel time and utilize the new I-805 carpool lanes. In the event of delay at the Main St / Auto Park Drive exit, continue on 805 South to Palm Avenue (1 exit South of Main Street / Auto Park Drive). From Palm Avenue get back onto 805 North. Take the Main Street / Auto Park Drive Exit.

    To avoid heavy traffic, plan to arrive early.

    Medical Assistance

    First Aid is located in the East Plaza adjacent to the ticket gates. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security. If you have medication that you need stored in a refrigerator please go to the First Aid Clinic and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

     

    Merchandise

    Merchandise will be available for all concerts at our Swag Shack booths located in the West and East Plazas. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

    Overnight Parking

    There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

    Parking

    Police Assistance

    Local law enforcement are on site for every event. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

    Premium / VIP Seating

    If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at 619-494-5635. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

    Premier Parking 

    Premier Parking is available for every event. The price will vary based on event. These parking tickets can be purchased prior to the show via www.livenation.com or at the venue on show day. Premier Parking is located near the West (Main) ticket gates. Premier Parking does not guarantee early exit out of the parking lot.

    Restrooms

    Restrooms are located in all concessions plazas.

    Scalping Tickets

    Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

    Security Procedures

    When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.  All bags are subject to inspection.  If you have a medical reason for not wanting to be searched via metal detectors, please request a security supervisor. More information can be found here https://www.livenation.com/venueguidelines/

    Re-Entry

    Re-Entry is not permitted at North Island Credit Union Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you exit the gates at any point in the evening, you will not be allowed back in without a new ticket.

    Security

    Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

    Your safety and security are most important to us.  The following details will outline our general venue’s guidelines:

    https://www.livenation.com/venueguidelines

    If you see something suspicious or out of place, please notify Venue Security or Police immediately

    Smoking

    Smoking is allowed in the concessions plazas. While we do not restrict smoking on the lawn, if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation.

    Sponsorship / Hand Outs

    All sponsorship inquiries should be directed to our office. Please call 619-494-5600 and ask to speak with someone in the sponsorship department. Any handouts or activation on site needs to be cleared in advance with venue sponsorship. If you do not have permission to be on site, you will be escorted off property.

    Strollers, wagons and baby carriers

    Strollers, wagons and baby carriers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

    Tailgating

    We provide an Early Bird tailgating experience in our (C) parking lot starting at 2pm on all shows and in certain cases a bit earlier (6pm curfew).  Cost is $10 if purchased in advance or $15 day of show.

    Please adhere to the following tailgating guidelines and alcohol policies (see alcohol):

    • Tailgating cannot impede vehicle or foot traffic.
    • Glass containers or bottles are prohibited in all areas of North Island Credit Union Amphitheatre. All drinks and items must be in plastic disposable containers.
    • Tailgating is restricted starting at 6pm, anyone tailgating after 6pm will be asked to go inside or leave.
    • All Guest Code of Conduct and parking policies are in effect.
    • Excessive consumption of alcohol is prohibited.
    • Amplified sound is prohibited in the parking lots.
    • Tents or canopies are not permitted.
    • Tailgating is limited to the area directly in front of or behind your vehicle only.
      Box trucks, trailers, grills in-tow, or any catering service from an outside source, are not permitted in parking lots.
    • Generators and grills must have a fire extinguisher present while in operation. Please use care when storing flammable materials and please be courteous to neighboring parking spaces in regards to noise and exhaust.
    • Tailgating may not block or restrict access to portable toilets. The use or creation of personal toilets or unregulated bathroom facilities is prohibited.
    • All guests must be in possession of a valid event ticket or credential.
    • Barbecue grills cannot be set-up in areas of overhanging tree limbs or areas that have mulched ground-cover or wood-chips.
    • Barbecue grills cannot be left unattended.
    • Makeshift barbecue grills or stand-alone fire pits will not be allowed.
    • Empty spaces may not be reserved or used exclusively for the purpose of tailgating.  Please follow the instructions of our parking directors.
    • Appropriate receptacles must be used for the disposal of hot coals.

    These practices will be strictly enforced. Failure to follow these guidelines may result in a revocation of tailgating privileges or eviction from the venue.

    Taping

    Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

    Traffic

    Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

    Umbrellas

    Are never permitted in the venue.

    Upgrades

    Upgrades are available through our Experience App- visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available.

    VIP Lounge

    The VIP Lounge is located adjacent to the East Plaza and is for the exclusive use of the Venue VIP/PSS ticket holders. Guests must have a valid seat ticket that includes lounge access or be on the VIP Lounge list to access this lounge.

    VIP Parking

    The VIP Parking lot is located on the East side of the venue. Guests must have a pass or be on the parking list to access this lot. Guests must enter from Entertainment Circle South off of Heritage Rd.

    Weather

    All shows will go on rain or shine. An event may be delayed, postponed, or canceled depending on the severity of the weather expected.  In the event of severe weather we will keep our fans notified via our social media pages.

    Will Call

    Will Call tickets are available for pickup at the box office located at the West (Main) entrance. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.

    Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the venue to deliver tickets.

    If tickets or passes are being left for you- they will only be left at the box office or a Will Call table adjacent to the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event not long before the ticket gates open, so please do not try to pick them up earlier. If your tickets/passes are not in Will Call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

From the North: 805 south, Exit Main Street/Auto Park Drive. Proceed east approximately 3 miles and North Island Credit Union Amphitheatre will be on your right hand side at 2050 Entertainment Circle, Chula Vista, 91911. If traffic is backed up at the Telegraph Canyon Rd or Olympic exits: Stay to the left until you get close to the Main Street/Auto Park Dr. exit. If traffic is backed up at the Auto Park Dr. exit:Drive past the Auto Park Dr. Exit and exit at Palm Ave. (one exit south). Turn left and cross over the freeway, then turn left again on to the I-805 North. Then exit at Auto Park Drive.
The Box Office is closed during the off-season. During the concert season the Box Office hours of operation are Monday thru Friday from 10 AM to 2 PM, excluding major holidays. The Box Office opens at 10AM on show days. There is a $5.00 per ticket service charge when purchasing at the box office. Tickets are also available 7 days a week via www.LiveNation.com or thru www.Ticketmaster.com or by calling 800-745-3000 Venue Refund/Exchange Policy • We give you three days to change your mind. Up until one week before the event, all tickets purchased at our ticket office are fully refundable for 72 hours after the original purchase. All sales are final for ticket purchases made less than one week prior to the show. • We'll exchange your tickets if you find better ones. Up until one week before the event, if you buy new tickets from us of equal or higher price you can get a refund on your original purchase.
Parking is included in lots A, C, D, E, F, G Preferred Parking is available at a cost in Lot B.
Cash, Visa, Mastercard, American Express, Discover.
Box Office number 619-494-5600 (General ticketing Information only, to purchase tickets over the phone please call 1-800-745-3000) Directions and General Venue Information please call: 619-494-5600 Box Office ticket printing fee: There is a $5 per ticket fee to reprint Ticketmaster Print at Home tickets or Groupon vouchers. The original account holder must be present with photo ID.
Day of show only. Ticketmaster will call begins at 10AM. You must have the credit card used for purchase and a valid photo I.D. to pick up tickets. Generally, Artist and Promoter will call begins 1.5 hours before gates open. Times vary by show.

The Main Event

2019 Season Tickets

Tuesday, December 31, 2019

Show Time: 12/31 08:00 pm

The Main Event

Rock 105.3 and 101KGB Present Ozzy Osbourne: No More Tours 2

Wednesday, July 29, 2020

Show Time: 07/29 07:30 pm